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Call Centre average salary in the UK in 2026

Use live pay and demand signals to decide your next move as a Call Centre

Last checked: 28 Apr 2026, 03:34
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Historical annual view

Track Call Centre pay and demand beyond the last 12 months

Switch between completed calendar years from 2023 onwards, then compare the current year to the same point last year.

Annual archive

Completed year snapshots

Permanent

Average pay

£26,200.00

Jobs counted

454

Contract inside IR35

Average pay

£275.00

Jobs counted

1

Contract outside IR35

Average pay

£225.00

Jobs counted

1

Contract IR35 not specified

Average pay

NA

Jobs counted

0

Permanent salary trend in 2025

Monthly permanent pay and listing counts for Call Centre across the whole of 2025.

MonthJobsLowAverageHigh
December 202569£25,075.00£25,075.00£25,075.00
November 202577£25,075.00£25,150.00£25,200.00
October 202580£25,250.00£25,650.00£26,050.00
September 2025108£25,050.00£25,375.00£25,675.00
August 202570£24,100.00£24,425.00£24,750.00
July 20257£28,675.00£30,075.00£31,500.00
June 20256£25,000.00£26,675.00£28,325.00
May 20253£38,750.00£40,750.00£42,750.00
April 20251£50,000.00£50,000.00£50,000.00
March 202514£28,300.00£29,425.00£30,550.00
February 202515£26,650.00£27,050.00£27,475.00
January 20254£24,200.00£25,100.00£26,000.00

Contract rate trend in 2025

Switch IR35 view to see how contract demand and day rates moved through the year.

MonthJobsLowDay rateHigh
December 20250NANANA
November 20250NANANA
October 20250NANANA
September 20250NANANA
August 20250NANANA
July 20250NANANA
June 20250NANANA
May 20250NANANA
April 20251£275.00£275.00£275.00
March 20250NANANA
February 20250NANANA
January 20250NANANA

Year to date

2026 vs 2025 at the same point in the year

Comparison window: 1 Jan to 28 Apr 2026. The previous year is automatically cut to the same day, so these figures stay like-for-like.

Permanent

2026 average pay

£25,600.00

331 jobs

Compared with 2025

Pay down 14% (£4,000.00)

Jobs up 874% (297)

Contract inside IR35

2026 average pay

£600.00

1 jobs

Compared with 2025

Pay up 118% (£325.00)

Jobs Flat

Contract outside IR35

2026 average pay

NA

0 jobs

Compared with 2025

Pay -

Jobs -

No current-year data to compare

Contract IR35 not specified

2026 average pay

NA

0 jobs

Compared with 2025

Pay -

Jobs -

Nothing to compare

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Timeframe

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Timeframe

When showing job numbers, salaries, and contract rates, we will use all the jobs posted in the…